Contact Us

Please feel free to contact us if you cant find what you are looking for or for general enquiries about the system. Existing customers and All Bug reports or Support requests must go through the Support ticket system all support requests must be accompanied by the invoice number for your purchase. No support is provided via this contact page. Support tickets will always take priority over general emails so it may take a little longer to respond to email requests.

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Refund Policy

If you have made a purchase of one of our source code products then we can only offer a refund if the system is shown to not function on your system. We can not offer refunds unless it is shown that the system does not work as you are buying the source code and the value of the product is in that source code. This policy extends for 30 days from the date of purchase.

Delivery Policy

Upon receipt of your order you will receive an email with a download link. Download links are valid for a period of 24 hours or two download attempts, if new links are reuqired just visit the store page and enter your email address in the box to be sent a new download link to the latest version. Your completion of the download will constitute delivery to you of the item(s) you purchased. If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased. In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.

If you purchase one of our non source code based products we will provide refunds if the product is shown not to work on your system. This policy extends for 30 days from the date of purchase.

Contact Information

You can contact us directly at:
Barn Cottage
The Green
Ockley
Surrey
UK
RH5 5TR

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